Durrell Brown

The Durrell Brown Journal Issue No. 005 A reflection by Durell Brown I was talking with a Verizon customer service representative when I noticed something she had missed. After I pointed it out, she laughed and said, "I'm embarrassed you caught that and I didn't." I told her not to be embarrassed. I reminded her that this conversation wasn't a failure—it was preparation. The next customer she helps will benefit from what happened with me. This moment becomes part of her experience. She'll...

The Durrell Brown Journal Issue No. 004 A reflection by Durrell Brown I don't know exactly when I started noticing hummingbirds. Maybe they've always been there. Maybe I was just moving too fast to see them. But this year... I couldn't stop noticing them. I'd catch one hovering in the distance. Another crossing my path. Another suspended in the air for what felt like just long enough to remind me it was there. And every time was like the first. I never reached the point where I thought,...

How Keeping One Small Promise Changed My Life... Twice. The Durrell Brown Journal Issue No. 003 A reflection by Durrell Brown Summer 2007: The Promise The summer of 2007 was the first time I remember looking at myself and realizing something had to change. My weight had reached a place where I knew I couldn't keep living the way I was living. I didn't have a trainer. I didn't have a program. I didn't have some elaborate plan. I just knew that if I did nothing, nothing would change. So, I made...